We appreciate things happen but if you cannot attend then please let us know asap. We have a waiting list and other clients may be able to use your appointment time.
If you cancel on the day, you may not be offered any future appointments.
If you simply fail to show for an appointment after having received the automated email and text message then you will not be offered any future appointments unless full payment is made upfront. Any deposit paid will not be refunded.
Any deposits paid are non-refundable if you do not show or cancel without giving at least 7 days notice.
If you cancel your appointment giving notice and having paid a booking fee then please contact us for a refund.
If you paid the full amount and cancel with more than 24 hours notice, 80% of the price paid will be refunded